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For the fastest support response, include the technical context needed to reproduce the issue.

Updated: September 5, 2026

Before contacting support

Check the FAQ, Troubleshooting, Status and Changelog pages first. Many issues can be resolved by using the current build or restoring a known-good configuration.

What to include

A clear description is more useful than repeated reinstall attempts or a screenshot with no context.

Security and downloads

Only use the official download page. For antivirus questions, read the False Positives & Security guide and verify the exact file before changing security settings.

Features

See the current documented feature set.

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Guides

Follow the setup and troubleshooting documentation.

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